How it works for law firms, end to end
- Step 1 Enquiry arrives WhatsApp, your website chat, an ad form or a missed call - day or night.
- Step 2 Understood in any language English, Hindi, Punjabi or Hinglish, typed or as a voice note. The client taps, not types.
- Step 3 Booked into your real calendar Only free times, no double bookings, for consultations (no legal advice in chat).
- Step 4 Reminders and follow-ups Two-way reminders, then recall or follow-up. Anything unusual goes to your team.
Qualification questions (template)
- What area is this about? (family, property, employment…)
- Is there a deadline or court date?
- Who is the other party? (for conflict checks by your team)
- Preferred consultation time?
Frequently asked questions
Does it give legal advice?
No. It explains your services and process, and anything that requires judgement goes to a lawyer.
Is the conversation confidential?
Conversations are encrypted, isolated per firm and access-logged. Discuss sensitive details with a lawyer, not the assistant.
Written by the Nomisly Product Team. Last updated .