Available
Booking on WhatsApp, by tapping
- Hi, mujhe kal cleaning karwani hai
- Kya aap pehle Smile Dental aa chuke hain?
- Nahi, pehli baar
- Kal ko khali time:
- 17:30
- Please confirm karein: Check-up & cleaning — Dr. Anjali Sharma Kal, 17:30 baje
- Confirm karein
- Aapki appointment book ho gayi. Hum pehle reminder bhejenge. Naye patient form ka link: app.nomisly.com/forms/…
What changed in WhatsApp pricing in 2026
Meta bills per delivered message. Marketing, utility and authentication templates are charged by category and recipient country, and from 1 October 2026 free-form service replies inside the 24-hour customer-service window are billable per message at the utility rate of the recipient's market. Conversations that start from a click-to-WhatsApp ad or a Facebook Page button still get a 72-hour free entry-point window for message delivery.
That means every automated reply now has a cost. Nomisly shows it: a live meter per category, an estimate before each campaign, a daily cap on automated replies, and alerts at 80% and 100% of your budget.
Built to stay compliant
- Meta prohibits general-purpose AI assistants on the WhatsApp Business Platform. Nomisly's assistant is scoped to your business (services, prices, bookings, policies) and politely declines unrelated requests.
- Business-initiated messages use approved templates; Nomisly tracks approval status and category.
- STOP and UNSUBSCRIBE in many languages opt the contact out across every channel instantly.
- Indian businesses: Meta requires WhatsApp accounts to bill in INR by 31 December 2026; Nomisly warns you if yours isn't migrated.
Frequently asked questions
What is WhatsApp automation?
Using software to send and answer WhatsApp messages automatically: instant replies to enquiries, booking confirmations, reminders and follow-ups, while a person can take over any conversation.
Can I make a WhatsApp chatbot for free?
The WhatsApp Business app has free greeting and away messages. Real automation needs the WhatsApp Business Platform, where Meta charges per message; Nomisly's trial lets you test it without a card.
Is this the WhatsApp Business app or the API?
The API (WhatsApp Business Platform, Cloud API). The free Business app is for one phone; the API lets a team and automations use the number safely.
Are AI chatbots allowed on WhatsApp in 2026?
Task-specific business assistants are allowed; open-ended general-purpose assistants are not. Nomisly keeps conversations to your business and hands anything else to a human.
How much does WhatsApp cost per message?
It depends on the message category and the recipient's country. Use our WhatsApp cost calculator for current rates; with your own account Meta invoices you directly.
Do I need Facebook Business verification?
To go beyond the starter messaging limits, yes: Meta asks for business verification. The setup checklist walks you through it.
Can I send broadcasts?
Yes, to contacts who opted in, using approved marketing templates, with throttling, cost estimates and quality-rating monitoring.
Will my number get banned?
Bans come from unofficial automation, spam complaints and low quality ratings. Nomisly uses only the official API, enforces opt-in and opt-out, throttles sends and alerts you when your quality rating drops.
Sources
- Pricing on the WhatsApp Business Platform - Meta for Developers, 2026.
- Pricing for non-template messages - Meta for Developers, 2026. Note: Service (free-form) messages become billable per message from 1 October 2026 at utility/authentication rates per market.
- WhatsApp Business Solution Terms: general-purpose AI chatbots - Meta (reported by respond.io), 2026. Note: Applies to open-domain assistants; task-specific business bots (bookings, support, sales) remain allowed.
- India billing localization (INR) for WhatsApp Business accounts - Meta for Developers, 2026.
Written by the Nomisly Product Team. Last updated .