Beta
How it works
- Connect with Facebook Login for Business and choose the Instagram account.
- DMs and story replies appear in the inbox with source "Instagram".
- Comment keywords trigger one private reply per comment.
- Leads carry the post or ad they came from.
Limits and requirements
- Professional (business or creator) account linked to a Facebook Page.
- Replies only inside Instagram's messaging window; human agents can use the human-agent tag.
- One private reply per comment; Meta rate limits apply.
Frequently asked questions
Can it DM people who didn't message me?
No. Instagram only allows replies to people who contacted you or commented.
Written by the Nomisly Product Team. Last updated .